Effective date: November 4, 2025
Privacy Policy
Twenty Technologies, Inc. (“Twenty”, "we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, maintain, use, and safeguard your Personal Information when you interact with us.
If you have any questions or concerns about this Privacy Policy, please contact us at security@twenty.io.
What is Personal Information
"Personal Information" means any information from or about a person that either identifies that person directly or that makes that person identifiable when it is combined with other information from or about that person from any source.
How We Collect Your Personal Information
Information that You Provide to Us Voluntarily
If you choose to communicate with us through an online form, by sending us an email, by requesting additional information, or by otherwise contacting us, we will collect whatever information, including Personal Information, that you choose to provide us with. We will combine that information with other information that we may collect from and about you as described in this Privacy Policy.
Information that We Collect Automatically When You Visit Our Website
We use web analytics services to understand how visitors use our Website. These services use cookies and similar technologies to collect information such as pages visited, time spent on the site, and general usage patterns. We use this information to improve our Website and user experience.
You can manage cookies through your browser settings or by using opt-out tools provided by analytics services. For details on how third-party analytics providers handle data, please consult their privacy policies.
How We Use Your Personal Information
We utilize your personal data for these purposes:
- To provide the services you request from us.
- To maintain communication with you.
- To confirm your identity and prevent fraudulent activities, in accordance with the law.
- To facilitate internal staff training and maintain quality standards.
- To improve our services and customer support.
How We Share Your Personal Information
We do not sell your Personal Information. We may share it with:
- Service providers who assist our operations.
- Legal authorities when required by law or to protect rights.
- Successors in the event of a merger, acquisition, or sale of assets.
Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.
Data Retention
We retain Personal Information only as long as necessary to fulfill the purposes described in this policy or as required by law.
Your Rights
You may request to access, correct, or delete your personal information. We will make reasonable efforts to honor these requests where technically feasible. You may also have the right to restrict or object to certain types of processing of your personal information.
Children’s Privacy
Our services are not directed to children under 13. We do not knowingly collect Personal Information from children under 13. If we learn we have collected such information, we will promptly delete it.
Changes to this Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on our website.
Governing Law
This Privacy Policy is governed by the laws of Delaware, without regard to conflict of law principles.
Contact Us / Additional Information
If you have any questions or concerns about this Privacy Policy, please contact us at security@twenty.io.